Terms of Service
These Terms of Service govern your use of Ultimitz Salon and its services. By visiting our salon, booking appointments, or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.
1. Services and Appointments
- Ultimitz Salon provides a range of hair and beauty services for women.
- Appointments can be scheduled through our website, phone or in-person.
- We strive to provide accurate and timely services, but appointment durations may vary based on individual needs.
- We kindly request that you arrive on time for your appointment to ensure efficient service.
2. Payment and Cancellation
- Payment for services is due at the time of service completion unless otherwise agreed upon.
- We accept cash, credit cards, and other payment methods as specified on our website or in-salon.
- Cancellation or rescheduling of appointments should be done at least 24 hours in advance to avoid any cancellation fees, except in cases of emergencies or unforeseen circumstances.
3. Conduct and Safety
- We expect all customers to behave respectfully towards our staff and other customers.
- We reserve the right to refuse service to anyone who exhibits disruptive, abusive, or inappropriate behaviour.
- Safety is our priority, and we request that you follow any instructions or guidelines provided by our staff regarding the use of equipment or products.
4. Product and Service Satisfaction
- We strive to provide high-quality services and use professional-grade products.
- If you are dissatisfied with any service or product, please notify us within 48 hours to discuss a resolution.
- We do not provide refunds for services rendered, but we may offer alternative solutions to address any concerns.
5. Liability and Disclaimers
- Ultimitz Salon and its staff are not liable for any damages, injuries, or losses that may occur during or after the use of our services.
- We are not responsible for any allergic reactions or adverse effects resulting from the use of our products or services.
- It is your responsibility to inform us of any known allergies, medical conditions, or sensitivities before receiving any services.
6. Intellectual Property
- All content, including logos, designs, and images on our website or social media platforms, are owned by Ultimitz Salon and are protected by copyright and other intellectual property laws.
- You may not use, reproduce, or distribute any of our copyrighted material without our prior written consent.
7. Amendments and Termination
- We reserve the right to modify or terminate any part of our services, website, or these terms at any time without prior notice.
- Continued use of our services after any modifications to the terms will constitute acceptance of the updated terms.
If you have any questions regarding these terms, please contact us using the information provided below.
Please read these terms carefully before using our services.
Privacy Policy
At Ultimitz Salon, we are committed to protecting the privacy and confidentiality of our customers' personal information. This privacy policy explains how we collect, use, and safeguard the information you provide to us. By using our services, you consent to the practices described in this policy.
1. Information Collection
We may collect personal information when you visit our salon, book appointments, or use our website. This information may include your name, contact details, appointment history, hair preferences, and any other information you voluntarily provide to us.
2. Use of Information
We use the information collected for the following purposes:
- To schedule appointments and provide the requested services
- To communicate with you regarding appointments, changes, or salon-related information
- To maintain records for internal purposes, including customer preferences and feedback
- To improve our services and customise your experience
- To process payments for services rendered
3. Data Protection
We take the security of your personal information seriously. We have implemented appropriate physical, technical, and administrative measures to protect your data from unauthorised access, disclosure, or misuse. We use industry-standard security protocols to ensure the integrity and confidentiality of your information.
4. Sharing of Information
We may disclose your personal information to third-party service providers who assist us in operating our salon and providing services to you. These providers are contractually obligated to safeguard your data and are prohibited from using it for any other purpose. We will not share or sell your personal information to third parties for marketing purposes without your explicit consent.
5. Marketing and Communication
With your consent, we may use your contact information to send you promotional offers, newsletters, or updates about our salon. You have the right to opt-out of these communications at any time by following the instructions provided in the communication or contacting us directly.
6. Cookie and Tracking Technology
Our website may use cookies or similar tracking technologies to enhance your browsing experience and collect information about how you interact with our site. These technologies help us analyse trends, administer the website, and gather demographic information. You can manage your cookie preferences through your browser settings.
7. Compliance with Laws
We comply with all applicable privacy laws and regulations to ensure the protection of your personal information. If required by law, we may disclose your information to law enforcement agencies or other third parties.
8. Your Rights
You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise these rights or have any questions regarding your data, please contact us using the information provided below.
9. Please note that this privacy policy may be updated from time to time.
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Ultimitz Salon
Samana Greens Building, Shop 3, Ground Floor, Al Barsha South 3, Dubai, UAE
+971 4 584 1977 | +971 588 633 221 | ultimitzsalon@gmail.com